Sovereign Bank Online Banking Login

Video demonstration and instructions on how to use the Sovereign Bank Online Banking Login:

How to log in to your account using your Sovereign Bank Online Banking Login. Follow these easy steps and you can't get lost!:

1. Load the website using this link: https://drob.sovereignbank.com/cscobgss/Satellite?pagename=WCSUSAPublica/GSPageDetail/WCCSUSAPub_GSPageDetail_LoginParticulares_PT1&appID=sovereign.wc.WCSUSAPub&cid=1287712905619&c=GSPageDetail&leng=en_US&empr=WCSUSAPublica&canal=CSUSAPub
2. Type in your User ID.
3. Click on "Submit"
4. Next, you will be asked your password, type it in on the space provided and click on "Submit" 
5. Follow any additional instructions that the website will prompt.

 


If you forget your password or User ID just follow this easy guide and reset your credentials immediately:

1. Load the same website as above.
2. To reset your password you will have to give thebank a call to be able to create a new one. They will give you a temporary password for you to use and you will login with it. When you log in you will be asked to change it to the password of your choice. Here is the information for you to reset your password: Call 877.768.2265. Hours of operation are 7 a.m. to 8 p.m. ET, Sunday through Saturday.


Contact the bank if you experience any other problems with your account or if you have some other questions answered:

For Online Banking technical assistance and BillPay questions:877.768.2265. Follow the prompts, and select the option for Online Banking and BillPay Support (#4). Hours of operation are 7 a.m. to 8 p.m. ET, Sunday through Saturday.
By mail: General Inquiries
             Sovereign Bank
             P.O. Box 12646
             Reading, PA 19612

                 Deposits
             Sovereign Bank
             Mail Code: MA1-MB301-06
             P.O. Box 841003
             Boston, MA 02284-1003
By email, use this link: https://customerservice.sovereignbank.com/app/ask